Terms of Service

These Terms of Service ("Terms") govern your use of Recoup, an invoicing, payment tracking, and WhatsApp follow-up tool for businesses.

1. Using Recoup

You may use Recoup only for lawful business purposes and must provide information that is accurate enough to operate your account. You are responsible for your account credentials, the records you enter, and the messages or invoice links you choose to share.

2. What Recoup provides

Recoup helps you create branded invoices and receipts, record full or partial payments, organize customers, and draft follow-up messages. Recoup does not provide banking, payment-processing, legal, accounting, or financial advice. WhatsApp messages are never sent automatically: you review and send them yourself.

3. Plans and payment

Some features require a paid plan. Prices and included features are shown on the Pricing page. Where payment is arranged by bank transfer, access may be activated after payment verification. We do not store your online-banking password or ask you to share it.

4. Your content

You retain responsibility for the business information, customer information, invoice data, and message content that you enter. You confirm that you have the right to use that information and that your use of Recoup will not violate another person's privacy or rights.

5. Acceptable use

You must not use Recoup to impersonate another person, send unlawful or deceptive communications, upload malicious code, attempt unauthorized access, interfere with the service, or use customer information in violation of applicable law.

6. Availability and changes

We work to keep Recoup available and accurate, but the service may occasionally be unavailable for maintenance, updates, or events outside our control. We may change features, plan limits, or these Terms as the service develops. The updated date above will show when these Terms were last changed.

7. Termination

You may stop using Recoup at any time. We may suspend or terminate access if an account creates a security, legal, or abuse risk, or if these Terms are violated. Where appropriate, we will provide notice and an opportunity to resolve the issue.

8. Disclaimer and liability

Recoup is provided on an as-available basis. To the extent permitted by law, we disclaim warranties that the service will be uninterrupted or error-free. We are not responsible for decisions made using invoice, payment, or message data, or for actions taken by a recipient after you share a message or invoice link.

9. Contact

Questions about these Terms can be sent to recoupng@gmail.com.